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What’s the Impact of Investing in UX?
As a UX designer, there are times when you need to prove to your employer or company stakeholders the value of what you do, and the difference it makes to your company’s bottom line. But many UX...
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Ask the UXperts: Accessible design: which everyone do you mean? — with Derek...
Accessibility is not a checkbox. It’s not perfect code and it’s not just about accommodating those that are differently-abled or challenged. For years we’ve been told to provide more context for...
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How Experienced UX Designers Manage Imposter Syndrome
There’s no feeling as universally common yet isolating as imposter syndrome. The fear that you’re not the magical unicorn with the medley of skills and experience that everyone expected. This...
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Doing Strategy to People
“Strategy is the conversations between deliverables” – Kristina Halvorson As consultants, we know there’s a right way to do websites. This belief often comes from a good place: We care about good...
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Using A/B Testing to Drive Constructive Conflict with Stakeholders
“Tell me about a time when you disagreed with a coworker…” Hiring managers use questions like this to get a sense of how a job candidate will handle disagreements and work with others under difficult...
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Five Qualities of a Mature Design Culture
Throughout your career as a designer, you’ll work for many organisations, each with varying levels of design maturity. It’s important to enjoy the time spent at each of them, and pick up great...
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Highlights From our UXperts on Managing Stakeholders
During March, we were lucky to host Susan Weinschenk and Andy Vitale in our Ask the UXperts Slack channel. In keeping with the theme of stakeholder management, each offered their views on how UXers can...
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Transcript: Ask the UXperts: Accessible Design: which everyone do you mean? —...
Our theme for April is accessibility and inclusive design and we kicked it off in style with an amazing session in our Ask the UXperts Slack channel with Derek Featherstone. Derek is founder of Simply...
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Ask the UXperts: Designing Better Conversations — with Justin Davis
Every day, we have conversations. We spend a vast amount of our lives talking to others – whether with our family, coworkers, friends or strangers. Some of these conversations are great; some, not so...
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15 Inspiring Talks on Inclusive Design
Inclusive design is about so much more than designing for people with disability. You never know the exact context of how a user interacts with your product. As highlighted in this example, the reasons...
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Transcript: Ask the UXperts: Designing Better Conversations — with Justin Davis
A month or so ago I was sifting around the internet and I stumbled across Justin Davis. He was on YouTube. I don’t usually like watching videos online, but this autoplayed in the background and I was...
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Using UX Design to Improve Customer Success
I’m lucky to be working on the frontline of two very exciting industries. I’m the Customer Success Manager of a usability software company – Optimal Workshop. My goal is to ensure UX professionals are...
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6 Insights for Designing Accessible Mobile Apps
Mobile apps are for everyone – and they’re not about the digital world, but the real world around us. In 2017, it’s estimated that around 1 billion people around the world have some form of disability,...
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Ask the UXperts: Meaningful Animation – Getting it Right — with Val Head
Animation on the web can be a contentious subject. Some people hate it. Val Head loves it – and she gets it right. So what exactly does ‘getting it right’ mean? How do you make decisions around when to...
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5 UX Design Trends from Smashing Conference San Francisco
San Francisco is design. Seemingly everything about the city—from the simple elegance of Coit Tower looking down on the city to the distant beauty of the Golden Gate Bridge—is a masterclass in beauty...
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Transcript: Ask the UXperts: Meaningful Animation – Getting it Right — with...
Animation is a word that used to make me shudder. I’m from a generation of devs that grew up in the era of Flash splash screens. Say no more. But Val Head has changed all that for me. She has...
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The researcher’s journey: leveling up as a user researcher
This article was first published on the PlanGrid blog and is republished here with the kind permission of the author. On January 3, 2011, I delivered the greatest usability study ever conducted. It...
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9 Job Boards to Find Your Next UX Gig
Are you a UX practitioner on the hunt for your next gig? As a relative newcomer to the world of UX, I’ve spent my fair share of time on job sites across the web. They’ve allowed me to look for future...
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Making an Impact with UX Research Insights
You’ve completed your in-depth interviews, your contextual inquiry or your usability testing. What comes next? As UX practitioners know, when it comes to research, field work is only a fraction of the...
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Ask the UXperts: Running Lean Experiments — with Amanda Stockwell
We are lucky enough to have Amanda Stockwell joining us in our Slack channel next week. Amanda is a seasoned ‘Ask the UXperts’ pro and her sessions are always amazing. This time around we’ll be talking...
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